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Using Charts To Help You With Problem Solving
It is well known and well publicized that graphs and charts can be used to demonstrate and present data visually to an audience. The visual of the data can highlight points of data quicker and easier than just numbers in a table. One thing that I have noticed over the years is that when talking […]
Continue readingThe 5 Whys in Root Cause Analysis
The “5 Whys” is a question-asking technique used to determine the root cause of a problem by repeatedly asking the question “why” until the root cause has been identified. The question isn’t asked just 5 times, if you get the root cause after 4 whys you stop, if after 5 whys you don’t have the […]
Continue readingRoot Cause and Symptoms
‘Root cause’ is a phrase that has been thrown around for a long time, but how often is the difference between root cause and symptoms known? When a problem crops up and we find what went wrong, we will do something to fix the problem or ideally prevent it from happening again. Too often we […]
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